Logistics Solutions for Shippers

Freight management software that replaces carrier portals, spreadsheets and disconnected systems with one place to rate, book, track and audit every over-the-road shipment.

Banyan Technology logo displaying innovative cloud-based supply chain and logistics solutions for improved business efficiency.

One Freight Management Platform for Every Facility, Every Mode, Every Carrier

Banyan Technology’s LIVE Connect® freight management platform is built for Shippers who own their freight and their carrier relationships. It connects your ERP to 3x more carriers than any other provider, returns live contracted rates at the moment of booking, and handles tendering, tracking, documentation and freight bill audit in a single workflow for all over-the-road (OTR) shipping modes.

Shippers using LIVE Connect save an average of 15% on freight through real-time rating and multi-mode comparison. Banyan is carrier-neutral. It does not own trucks, does not broker your freight and does not mark up your rates. You ship on your contracts, at your negotiated discounts.

BUILT FOR

Manufacturers, distributors, retailers and warehouse-centric Shippers running freight across multiple facilities.

MODES

TruckloadLTLParcelFinal Mile / Expedited

CONNECTS TO

NetSuiteSAPOracleMicrosoft Dynamics 365 Business CentralInforSageExisting TMS via API or EDI

15%

Average freight savings

3x

More carriers than any other provider

10,000+

Final Mile drivers

#1

First-to-market API carrier connectivity leader

Where Freight Costs Add Up, and Where to Find Savings

Freight costs rarely rise because of one big issue. They tend to build across several smaller areas, making them harder to spot until the impact shows up in the broader numbers.

1A fragmented rating process makes every shipment harder than it needs to be.

Negotiated carrier rates only create value when they’re easy to compare. When your team has to move between carrier sites and manually compile rates, shopping every shipment becomes difficult to sustain, making familiar carrier choices the easier path.

WHAT LIVE CONNECT DOES

Returns live, side-by-side rates from all of your contracted carriers on one screen, at the moment of booking, using your discounts. Not a cached rate table that drifted three tariff updates ago.

2Freight costs can vary significantly by facility, even on the same lane.

When facilities manage freight independently, different habits naturally emerge. Preferred carriers, older tariffs and spot rates on contracted lanes can all make sense locally, but across the network, those differences can add up to higher and less consistent freight spend.

“LIVE Connect has helped us create efficient and unified shipping systems across our 14 facilities… saving us the equivalent of 6 or 7 additional employee salaries.”
Patrick Kirbow, VP of Operations, Star Pipe Products

WHAT LIVE CONNECT DOES

Puts every facility on the same rate logic, the same carrier list and the same execution workflow, with cross-facility reporting that shows you exactly where a site is off-pattern.

3Your ERP and shipping process work better when they work together.

Every time freight data is re-entered between systems, there is another opportunity for costly discrepancies. Incorrect weights can trigger reclassification charges, address issues can lead to redelivery fees and mismatched PO references can slow invoice approval.

Chase Plastics, a plastic resin distributor serving 3,600 customers, had a TMS that would not integrate with its ERP. The workaround was employees manually pulling rates off carrier websites.

“We realized that wasn’t going to work. We didn’t have the old system long before we were looking for a new one.”
Scott Waite, Logistics Manager, Chase Plastics

WHAT LIVE CONNECT DOES

Integrates directly with your ERP or WMS through clean API connectivity, so shipment attributes carry from order through rating, booking, BOL generation, tender and invoice without anyone retyping them.

4Know when a shipment is at risk before your customer has to ask.

A missed pickup can become a late delivery, and a late delivery can become a chargeback. Proactive visibility gives your team the chance to intervene earlier, before a shipment issue turns into a bigger customer or cost issue.

WHAT LIVE CONNECT DOES

Flags shipments that missed their expected pickup or delivery window and, through Banyan’s AI agents, contacts the carrier for updated status automatically instead of waiting for someone to notice.

5When the invoice and original quote do not align, finding the difference should not require a manual investigation.

Accessorials, reweighs, reclassifications, detention, liftgate and limited-access charges can look small one shipment at a time. Across an entire freight program, they can add up to a meaningful amount of spend. If only a sample of shipments is audited, many of those charges can easily go unreviewed.

WHAT LIVE CONNECT DOES

Freight Bill Management validates charges against what was quoted and what was contracted, automatically, on every invoice. Accessorial Verification adds a front-end check, flagging LTL accessorials by location at the time of quoting so predictable charges are built into the rate before the shipment moves.

6Scale your freight network without scaling headcount at the same rate.

Expanding your distribution network should not mean expanding headcount one-for-one. Connected, automated execution helps your team manage more freight without adding the same level of manual work.

Skidmore Sales & Distributing grew to 23 facilities across 35 states and needed to manage that footprint without proportional staffing.

“Banyan is the pipeline by which we interact with carriers to book and monitor loads.”
Jordan Pearman, VP of Supply Chain and Operations, Skidmore Sales & Distributing

WHAT LIVE CONNECT DOES

Standardizes execution so a new facility inherits the existing carrier network, rate logic and workflow on day one.

What Freight Management Software Should Actually Do

JOB TO BE DONE LIVE CONNECT CAPABILITY
Compare rates across every mode Single-screen rating for Truckload, LTL, Parcel and Final Mile, plus matrix rating and predictive Truckload pricing
Reach your carriers 3x more carrier connections than any other provider; 10,000+ Final Mile drivers; 98% market coverage in North America
Plan and protect Truckload freight Intelligence & Automation: AI-powered tools surface exceptions, predict deliveries at risk and deliver operational insights.
Optimized Planning: Find opportunities to build multi-leg and multi-stop shipments, consolidate freight and improve routing.
Risk Management: Onboard and verify carriers, monitor for compliance and fraud, book insurance and manage freight claims.
Ship Parcel at a lower total cost Lower Total Shipping Costs: Rate shop carriers and modes, expand carrier access and uncover savings opportunities.
Streamline Execution: One integrated workflow with AI workflow automation, configured to your business rules and processes.
Ship with Confidence: Domestic and international shipping with required documentation and package-level visibility.
Move data between systems Direct API into ERP, WMS and TMS; EDI 204, 210, 214 and 990
Produce paperwork without retyping Automated BOL generation, labels, invoices and POD retrieval
Know where freight is Push tracking via webhook, email, FTP or flat file; in-transit, out-for-delivery and delivery confirmation
Prevent and catch billing errors Accessorial Verification at the time of quoting to predict LTL accessorial charges by location; Freight Bill Management with automated charge validation
Handle exceptions before they escalate AI agents for tracking updates, missed pickup/delivery and missing documents
Cut cost out of the network LTL-to-Truckload consolidation, lane intelligence, carrier performance dashboards
Report to leadership Business Intelligence Suite with carrier cost, performance and carbon impact reporting; 30+ built-in reports plus custom reports from 170+ data points

How to Evaluate Freight Management Software as a Shipper

Five questions worth asking any vendor, including Banyan.

01

Is it carrier-neutral?

If the platform is owned by a broker or a carrier, its recommendations are not impartial. Ask directly whether the provider profits from which carrier you choose. Banyan does not own rates or trucks and does not broker freight.

02

Do I keep my own contracts?

You spent years negotiating your rates. The software should execute on them, not replace them with someone else’s buy rate.

03

Are the rates live or cached?

Rate tables go stale between tariff updates. API-retrieved rates are current at the moment of booking, which matters when you are quoting, billing or reconciling.

04

Will it integrate with the ERP we already have?

Integration is where most freight technology projects fail. Ask for named, working integrations, not a roadmap.

05

Does it cover every mode we ship?

A tool that only handles LTL leaves your Truckload, Parcel and Final Mile freight in separate systems and your shipping operation fragmented.

Freight Management Software That Fits the Systems You Already Run

LIVE Connect works as your primary TMS or as the API carrier connectivity layer underneath the systems you already own. Named ERP, WMS and TMS integrations include:

NetSuiteOracleSAPInforMicrosoft Dynamics 365 Business CentralSageSalesforceDescartesMcLeodMercuryGateTurvo

EXPLORESupply Chain Integrations →API Carrier Connectivity →System Features →

Frequently Asked Questions

Ask our experts now. Send us a message and our team will gladly reach out to you.

See LIVE Connect at Work for Shippers

Banyan’s LIVE Connect freight management platform gives Shippers a single solution to rate, schedule and execute across every OTR shipping mode. The platform is backed by real-time data, automation and carrier-impartial pricing that protects margins and supports informed decision-making.

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